Question 1

WHAT IS A DISCOVERY CALL?

Accepted Answer

A discovery call is a 15-minute phone or video call where we discuss the logistics of working together, talk through any questions you may have, and see if we would be a good fit. During this call we typically schedule the intake session if proceeding working together.

Question 2

WHAT IS AN INTAKE SESSION?

Accepted Answer

The intake session is the first session we will have together where we will learn a bit about each other, discuss logistical details of our sessions, and explore what you are looking for in therapy. Intake sessions are 50-80 minutes in length depending on the clinician.

Question 3

DO YOU ACCEPT INSURANCE?

Accepted Answer

Yes, we accept Medicare, Medicaid, CareSource, Ambetter, United, and Anthem insurances.

Question 4

WHAT FORMS OF PAYMENT DO YOU TAKE?

Accepted Answer

I accept HSA, check, cash, or card.

Question 5

DO YOU ACCEPT SLIDING SCALE?

Accepted Answer

I offer income-based sliding scale rates on a very limited basis. If my reduced rate spots are full, I am happy to add you to the waitlist for a reduced fee spot.

Question 6

WHAT AGE GROUPS DO YOU WORK WITH?

Accepted Answer

I see people 12 years and older. When working with anyone under the age of 18, I will meet with the parent(s) or legal guardian(s) for part of the initial session and will schedule periodic check-ins in collaboration with the minor.

Question 7

DO YOU SEE COUPLES OR FAMILIES?

Accepted Answer

I do not see couples or families, only individuals.

Question 8

WHAT IS YOUR CANCELLATION POLICY?

Accepted Answer

I ask that clients reschedule or cancel their appointments 24 hours prior to the schedule appointment to avoid late-cancellation or no-show fee (the full rate of the session). This is to be done via the portal, or if needed via email or phone call. No-show fees are the full rate and I discontinue scheduling after three no-shows.

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